Privacy Policy 

At ColLove Bags, we value and respect the privacy of our customers. This policy explains how we collect, use, and protect your personal information.

1. Data Controller
ColLove Bags – [Bogotá, Colombia]
Email: info@collovebags.com.co
Phone: +57 302 5604945

2. Information We Collect
When you place an order or register on our store, we collect:

• Full name, email address, phone number, billing and shipping address.
• Payment details (processed directly through secure payment gateways).
• Browsing data through cookies.

3. Purpose of Data Processing
We use your information to:

• Process and deliver your orders.
• Issue invoices and purchase confirmations.
• Provide customer support.
• Send commercial information or promotions if you have agreed to receive them.

4. Data Sharing
We only share the necessary information with:

• Payment gateways (PayU, Stripe, PayPal, etc.).
• Shipping companies (Servientrega, DHL, etc.).

5. Data Retention
We keep your information only for as long as required to comply with legal, tax, or contractual obligations.

6. User Rights
You have the right to access, update, correct, or request the deletion of your personal data. To exercise these rights, please contact us at: info@collovebags.com.co.

7. Data Security
Our store is protected with SSL certification and security measures to prevent unauthorized access to your information.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.

If you need more information or have any suggestions, please email us and we will get back to you as soon as possible.
info@collovebags.com.co